Johnson & Wales University
JWU Achieves Record-Breaking Retention and Enrollment Gains with EdSights
How Johnson & Wales University used EdSights' chatbot, Wildcat Willie, to engage students in real time, uncover hidden challenges, and deliver personalized support—leading to record-breaking university-wide retention gains, including 6.2% on the Providence campus and 5.8% on the Charlotte campus, all without increasing staff workload.